This article explains how to use the Head Alignment utility in Windows 7, Windows 8 and Windows 10. Use this utility to realign the print head if your printouts show broken text, with either misaligned vertical lines or horizontal banding.

Caution:

If you have the SX200 / SX205 or SX400 / SX405, do not follow this article. Instead you should consult the User Guide that came with your product where you will find instructions on using the Head Alignment utility.

Instructions:

Carry out the checks below before using the Head Alignment utility:

  1. To access the Head Alignment utility:
  2. Right-click on the icon for the relevant printer or All-In-One and left-click on Printing Preferences.

  3. Click on the Maintenance or Utility tab. Then click on Print Head Alignment.

  4. Click Next >.

  5. Click Print.

  6. The vertical alignment sheet will print. Follow the on-screen instructions.

    Windows 7, Windows 8 and Windows 10

     

    Note:

    For older models, the alignment pattern is a series of lines. For later models, the alignment pattern is a series of bands.

    Please note that the drop-down menus will always be set to a default value. Always read the instructions carefully and select the best match from the pull-down menus.

     

  7. Click Realignment or Next > as required and continue to follow the on-screen instructions. After checking and correcting the vertical alignment of the print head, the process will be repeated to allow you to check and correct its horizontal alignment.

 

Note:

A Head Alignment test can also be performed using the control panel on some models. Using the buttons on your printer's control panel access the Setup/Maintenance menu then select the Head Alignment option. Follow the on-screen instructions to print out the head alignment sheet and for information on how to adjust the head alignment. For more information on doing this, refer to your user's guide.